- FindDubaiHotels accepts the following credit cards: Mastercard, Visa, American Express.
- There is no charge or service fee for processing credit-card payments.
- Full payment by credit card is required to make a reservation. Payment will be listed as FindDubaiHotels on the credit card statement.
- No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.
- Canceling a booking with FindDubaiHotels can result in cancellation fees being applied by FindDubaiHotels, as outlined below. Additional fees may be levied by the individual supplier/operator (see your FindDubaiHotels Voucher for specific details). When canceling any booking you will be notified via email, facsimile or telephone of the total cancellation fees.
- Event, Attraction, Theater, Show or Coupon Ticket
These are non-refundable in all circumstances.
- Tour or Package Commencing During a Special Event Period
These are non-refundable in all circumstances. This includes, but is not limited to, Trade Fairs, Public or National Holidays, School Holidays, New Year's, Thanksgiving, Christmas, Easter, Ramadan.
- Other Tour Products & Services
If you cancel at least 7 calendar days in advance of the scheduled departure or commencement time, there is no cancellation fee.
If you cancel between 3 and 6 calendar days in advance of the scheduled departure or commencement time, you will be charged a 50% cancellation fee.
If you cancel within 2 calendar days of the scheduled departure or commencement time, you will be charged a 100% cancellation fee.
- Event, Attraction, Theater, Show or Coupon Ticket
- If you cancel or amend a Member Only Deal (see Member Only Deals, below) you will be charged a 100% cancellation fee.
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