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FAQs

 

Are the prices quoted per person or per room?
Find Dubai Hotels prices for the room irrespective of the type of room are always per room and not per person. Unlike most of the tourism and travel websites which state prices per person. However the charges for the breakfast or any other such utility will be charged per person basis.

Is it compulsory to have breakfast at the hotel?
Wherever you have option of breakfast included in the stay, yes you have the option to have breakfast at the hotel. However it is not compulsory you can have your own options for breakfast as well.

Find Dubai Hotels website guarantees the rates of the room prices given at the time of reservation?
Find Dubai Hotels guarantees the rates quoted for the specific room type at a specific hotel for a particular reservation. However if you wish to stay for a long period, other special rates may apply for weekends, special occasions or seasons. For long stays the price quoted will be average based on the special rates applied in case of aforementioned days.

Also the prices are given in the currency that you will have to pay to the hotel. If you select a different currency there would be a different amount according to the conversion rate.

Is the availability of a hotel room at specific hotel guaranteed?
Find Dubai Hotels is a large database where you can find a range of individually owned and managed hotels. It is the most updated system when it comes to availability and rates. Our system has the most recent information and is updated for availability of a particular room type at a particular room rate for specified dates at specified hotels. We are there to provide you the most inexpensive and reasonable hotel room rates.

To diversify our portfolio of services we also render these services through our external systems. These systems are also efficient but are not of that standard as our Find Dubai Hotels partners as they are not directly linked with our system. The hotels are arranged in ascending order according to their prices. These hotel’s pages have detailed information regarding the room types, prices and the services these hotels render.

Is there a need of reconfirming the reservation with the hotel?
No there is no need of confirming with the hotel. All our system is automated and we have detailed agreement on all the terms and conditions of the hotel with us. If incase you face any difficulty or there happens to be a misunderstanding regarding anything, you can call us any time and we will make sure that the problem is being taken care of there and then. We will be there for your assistance 24 hours. You can find our contact details at the under Contact Page in our website.

Is date and time of arrival or departure according to the hotel local time?
Yes, the date and time of arrival is always in accordance with the hotel local time. So whenever you book keep in mind that you will be booking for the particular date in that particular city.

Will I be charged in case of late arrival?
A charge for late arrival depends upon the policies of a particular hotel.
Two possible types of reservations include:

  • No charges for non arrival
    This one is the standard type of reservation where you make a reservation for the hotel and the hotel staff will make sure the availability of your room till 6 pm. Here you do not need to provide your credit card details and hence if you don’t show up till 6 pm, the hotel staff will be authorized to give away your room to some other guests. In this type of reservation there will be no cancellation charges even if you don’t inform of non arrival. However the hotel staff will definitely appreciate you being courteous to inform them of non arrival. In case you are to reach late at the hotel, just inform the hotel staff and they will reserve the room for you. For your ease, the hotel contact details are there on the booking confirmation.

  • Charges for non arrival
    If you are to arrive after 6 pm at the hotel, you should make a guaranteed reservation where the hotel staff will reserve the room for you for the entire night even in case you don’t arrive before 6 pm. This is called guaranteed reservation and it would require you to provide a valid credit card detail at the time of reservation. In case of not showing up the hotel may charge you for the room.

Are there any special advance payments or booking conditions?
The advance payments or specific cancellation conditions are there in case of special offers or deals given to clients by Find Dubai Hotels. Special offers and rates bookings are usually charged in advance and are well communicated in advance. These bookings are of guaranteed nature and require you to provide valid credit card details at the time of making a reservation. Your credit card is immediately charged after booking. For these kinds of reservations special cancellation or limited cancellation conditions may apply which differ from hotel to hotel.

To whom the payment is made?
The payment is directly made to the hotel upon arrival. If in case there is a special offer or rate, advance payments are made from your credit card. This is also done at the hotel’s end.

How can Find Dubai Hotels get best discounted hotel rates?
As Find Dubai Hotels is a premium source of revenue for all these hotels and other related companies within the hotel and tourism industry. These companies are in corporate contract with Find Dubai Hotels and thus provide them with the best discounted rate possible. Find Dubai Hotels serves as an exclusively popular sales medium for all these hotels and we give them thousands of bookings every day.

The hotels thus provide us a reduction in their already special rates offered. There may be a difference in rate depending upon extremely busy seasons but Find Dubai Hotels promises to offer you the best discount on the prevailing market rates of these hotels.

What does Find Dubai Hotels earns?
Find Dubai Hotels earns a commission on all overnight stays from the hotel. However the price quoted to the clients are the original prices with no commission charged from them.

Is Find Dubai Hotels system flexible? Do you offer last minute availability?
Yes our motto is to be flexible and to provide availability all the time. You can find last minute availability with us as well. So no matter you are booking quite in advance or is searching for a last minute planned trip, we will be able to help you in all manner. Moreover our system is quite flexible till your arrival date. You can always amend your trip dates and days without any charges.

How neutral is the ranking of the hotel in the search list of Find Dubai Hotels?
Find Dubai Hotels follows the rule of transparency in their search list. Find Dubai Hotels doesn’t offer any favors to the hotels for their ranking in the search list. You can set your own criteria for the search list however by default the hotel search list is sorted in ascending price order that is the cheapest rate hotel displayed first.

Does the availability check display all the partner hotels of Find Dubai Hotels?
No, only the hotels that have availability and can be booked instantly for your desired dates will be displayed. There can be only one or there can be a number of hotels for specified dates. All depends upon availability of a particular room type for your requested dates.

On what basis the Find Dubai Hotels Hotel Rating System depends upon?
Find Dubai Hotels hotel rating system depends upon verified source of information. We rank hotels on the basis of officially published ratings by hotel experts and a major part of our rating system depends upon real time customer reviews. Find Dubai Hotels offers a system whereby a customer can share his/her experience at the hotel they stayed and we count it in our rating system to rate the hotels.

When can I submit my review regarding a hotel?
You can only send us a review of the hotel room you booked through us and have spent a night stay there. We have points rating system from 1 to 10 and you can rate the hotel according to your experience there.

On what basis Find Dubai Hotels evaluates a hotel?
The hotel is graded or evaluated on the basis of following certain attributes:

  • Atmosphere
  • Cleanliness
  • Pricing
  • Size of the room
  • Quality of the room
  • Facilities in the room
  • Bathrooms
  • Staff services and helpfulness
  • Breakfast
  • And much more…

The hotel in real must match its description as stated by the owner. All the reviews of the hotels published at Find Dubai Hotels website is less than 2 years old and the rating of the hotel is based on at least five reviews about that particular hotel. These reviews are received by different age groups of people thus depicts a clear idea as to which hotel suits and offers services catering which group or groups.

These reviews by the customers help hotels to improve where they lack and the hotel’s owners also get a chance to reply to the customer’s comments through us.