XCLUSIVE CASA HOTEL APARTMENTS ( Formerly known as Ascot Hotel Apartments )

Good
Traveller Type: young couple

Avg Good
Traveller Type: family with young children
  : Good location.
  : it wasn't cleaned properly. We asked for wheelchair but didn't get one until we checked out. we stayed for 4 days. They'd only one wheelchair amongst 3 properties. very poor kitchen crockery and dirty utensils. Beds matresses were not comfortable either. Also chair in the bedroom was broken and could have caused injury if we didn't have checked it properly. They took it away for repair and didn't get replaced. When I made a booking it said there is a sofabed in the living room but that wasn't the case. I asked and they provided extra foldaway bed which had poor mattress and rubbish quality.My 13 year old boy didn't sleep on it instead cramped in on the 2 seater sofa. Also on our return my son got scabies on his hands. Overall not happy with the accommodation, will not visit again.

Excellent
Traveller Type: family with young children

Great
Traveller Type: family with young children

Good
Traveller Type: family with young children

Pleasant
Traveller Type: family with young children
  : The manager, Mr. Ravi, is a very good man. He treated me very kindly and after telling him my complaints, he did his best to give me the nicest apartment.
  : The apartments were very dirty and the mattresses were stained along with the curtains and sofas. The sofa is counted as a bed on booking but it is really not a comfortable place to sleep. Also on the site, photos from two bedroom apartment are added to one superior bedroom apartment. The cleaning team is not doing its job at all.