Anantara The Palm Dubai Resort

Very Good
Traveller Type: family with young children
  : The resteurant was really great , pools were great as well.. the staff was really proffesional. Kids club is very good.. the resort setup and landskapes makes you feel you are in Bali or Maldives.
  : The cost is towards the pricy side , but otherwise we really enjoyed ourstay .. this next issue is not actually "NoT like" rather a FYI for guests with small kids. We rented the family lagoon access, the lagoon depth on one end is 1.4 m and the other end is about 1 m .. the family lagoon villas is at the 1.4 end, while the simple one beded villas is at the 1 m depth.

Very Good
Traveller Type: review category business travellers

Wonderful
Traveller Type: family with young children
  : Overall design and the lagoon access rooms were fun.
  : Need a renovation a little outdated.

Poor
Traveller Type: young couple
  : We had a room with direct pool access. Although it is very expensive, the room was good.
  : We had a bad experience from the start. I booked our stay to celebrate my husband' birthday. Asked to do a small cake or something to make it special. This was never done. phoned reception about 3 times to ask. it was finally done at 8pm! We also booked for a Spa treatment. It was terrible!! Felt rushed. staff was more rubbing oil than massaging! was supposed to be for 60 min, it was maybe 45min in total. We then checked in to our accommodation, the general pool, which we assumed was for adults, had soooo many children, especially at the pool bar area! splashing and screaming! very unpleasant. we then opted to rather go back to our room with the pool access. next morning had to phone reception 3 times again and waited 45 minutes for water! The drinks prices are also an absolute rip-off! it is extortion. Honestly, they are supposed to reduce prices by 30% as announced in January by the government, but still they are EXTREMELY expensive. APPARENTLY they have stock still, which, I am sorry, we dont believe. there are 900 rooms, and it is the end of February. There is NO way that you have enough storage space to stockpile for 2 months while this hotel is booked up daily! We don't mind paying when it feels like you get your money' worth! we honestly feel that we were robbed! AED2,500 for the room. AED830 for the terrible spa treatment and AED75 a cocktail! come on!! this is just extortion!!! definitely NOT worth the price. There are a lot of hotels in Dubai with better service, lower drinks prices, better spa's and lower accommodation prices! WE WILL NEVER RETURN! I feel so bad that we had such a horrible experience, and this over my husband' birthday!!!