Holiday Inn Dubai Al Barsha

Good
Traveller Type: family with young children
  : We had 2 bedroom apartment without kitchen, as we were staying with a family of four. The rooms were very spacious and comfortable with a nice living room. The breakfast was also good. Special thank you to the staff working at the breakfast - they were all very attentive and caring! also very close to the Mall of the Emirates and Mashreq metro station.
  : from the third or fourth day we started noticing some insects in the room, was hard to catch a taxi from the hotel, as we were four and we had to take only big taxis.

Pleasant
Traveller Type: family with young children

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: review category business travellers

Pleasant
Traveller Type: solo traveller

Good
Traveller Type: family with young children
  : Spacious roomComfortable bedClose to metro stationGood variety at breakfast
  : Pillows were very uncomfortable .. I had to sleep all 4 nights without a pillow.The tea they serve is vertex which was terrible.. they didn’t have strong teaBreakfast had a queue which was poorly managedThey have too many rooms but not enough tables for breakfast Taxi wasn’t easily available .. better to use the app

Fair
Traveller Type: review category business travellers
  : the rooftop restaurant
  : Mr Alfred at the Breakfast room could have been a little more courteous. We were a group of 6 and on one occasion we asked for a table for 6 , for which we waited. He gave us a table for 4 assuring us that the table next to us is finishing up and once our pending 2 pax came in he would give us that. While he got 2 guests to the table we asked him that the table was for us (there was 1 table behind us which was empty which he could have given the new guests). In fact he was very rude to us and said " I can't keep guests waiting , when your people come we will give them a table". Why be rude in front of other guests to your guests when you promised us a table ? Secondly , all we asked was can you give them another table instead of this since he told us he would give us one. The next day he saw us and gave us a cold shoulder and did not even say anything but instead walked away with another guest. On the third day , my colleagues were sitting at a table and I politely asked can we add a chair here , his reply was " I cannot add anything here , you cannot sit here". I understand it is a walkway but if a guest can be polite so can the staff. He really had some issue and attitude problem with us just because of a table which we asked , he needs to know better how to treat guests. lastly , it has been 5 days since my check out and I have sent multiple emails to the hotel requesting them to send me my invoice for al the Rooms as I need to share this with my company. till now no response no call no emails.

Wonderful
Traveller Type: family with young children
  : Great location and the staff is really really nice. A big thanks to Vilma at Front Desk for making the check in experience fantastic.

Good
Traveller Type: young couple

Good
Traveller Type: family with young children