LUX - IBN Battuta Residence

Poor
Traveller Type: family with young children
  : The price
  : On the first day we were surprised by roaches in the kitchen. As we had a late night check in we did not immediately notice the cleanliness, lack thereof. However, in daylight it was very apparent that the floors were filthy. The carpets are so dirty they should be replaced. Then there is the kitchen. Stains on the cabinets, the dirty stove top, and appliances that don’t even fit. What’s more is on Saturday we were left without water! When asked about compensation for these issues we hear nothing back. It seems apparent that once you have paid your money and checked in, you get what you get! The best part of this stay was when we decided to stay out all day rather than sit in filth.

Wonderful
Traveller Type: group

Wonderful
Traveller Type: family with young children
  : Excellent help and support from Omar. Thank you for all the guidance and responsiveness

Good
Traveller Type: review category business travellers
  : the staffthe location the area
  : No internal phonethe price compared with the neighborhood hotels.the complementary coffee, tee , shampoo the deposit ( 2000 AED.)

Good
Traveller Type: group

Very Poor
Traveller Type: with friends
  : The price
  : The AC motor of the 2nd bedroom got spoilt. We complained and the fixed it the 2nd day. However as we booked a 2 bedroom going wt kids it was frustrating and nothing was done to compensate us despite complain.

Good
Traveller Type: young couple
  : cash deposit is too high asked 2000.

Very Poor
Traveller Type: family with young children
  : Prime location
  : Cleaning

Wonderful
Traveller Type: group

Very Good
Traveller Type: family with young children
  : location was good. Cleaning was good. Stay was comfortable. I would recommend to my family and friends to stay there.
  : Nothing.