Millennium Place Barsha Heights Hotel

Poor
Traveller Type: group
  : The price is excellent, the cleanliness is great, and the room size is just amazing!
  : This is one of the worst hotels in Dubai!1) Upon reaching, the valet parking guy asks me "luggage heh?" which means do you have luggage in Indian! I am Syrian and completely white, so I go! Excuse me? Do I look Indian to you! Speak English! How unprofessional!2) Upon check-in, they asked for my email address again, which they already had, so I gave it to them; after a couple of hours, I get an email that I have been enrolled in their rewards program club! I did not ask for that, they have no respect for customers' data they just assume just because they have someone's email they can enroll him!3) They have 2 restaurants, both only service shisha outside but because it was cold and windy they were not operating! Great! They should have an indoors smoking section.4) I ordered 3 meals to my room using their in-room dining service, the meals arrived with only 1 napkin instead of 3, no salt and pepper, and no spoon!5) The fridge in the room barely cools, I put my Redbulls in there for hours and they were just above room temperature a few hours later when I wanted to drink them.

Wonderful
Traveller Type: family with young children
  : new, friendly staff
  : waiting time near elevators

Fair
Traveller Type: young couple
  : the location is kinda good
  : the room wasn’t clean

Very Good
Traveller Type: young couple
  : the location

Fair
Traveller Type: review category business travellers

Very Poor
Traveller Type: group
  : I didn’t like anything about the service or the room there’s no care for the guest

Pleasant
Traveller Type: solo traveller
  : Price
  : Breakfast unorganized and didn't like the options that were provided. The rooms were also full and its hard to find a table. I went once and opted not to go there again.The bedroom at night can be loud and you can hear the noise from the cars. Not sure maybe the windows are not fully soundproofed. Closing the curtains helps reduce the noise level.When you are in the bathroom, you can hear the elevator going up and down.When it comes to housekeeping, my towels didn't seem like they were changed daily, and I could tell they were folding used towels back onto the rack and it made question the overall cleanliness of the hotel.Guests don't wear masks in the elevator and they overpack. Reason being the elevators take so long to get to the floors and they are also slow.My cups in the bathroom was also not replaced if used. If you going to clean my room every day then I expect it to be cleaned otherwise next time I'd just prefer not having my roomed cleaned at all.

Good
Traveller Type: young couple
  : Location
  : Over priced

Disappointing
Traveller Type: family with young children

Disappointing
Traveller Type: young couple
  : nothing impressive
  : the smell in the room was not good