Sheraton Jumeirah Beach Resort

Wonderful
Traveller Type: solo traveller

Good
Traveller Type: young couple

Disappointing
Traveller Type: review category business travellers
  : Resort is too old, rooms were knit and tidy but it is all too old. They really need renovation. I was staying in the room for families, and there was a light door between and other room. And it felt like to guest who stayed there was sleeping next to me.
  : Resort is too old, rooms were knit and tidy but it is all too old. They really need renovation. I was staying in the room for families, and there was a light door between and other room. And it felt like to guest who stayed there was sleeping next to me.

Wonderful
Traveller Type: young couple
  : We arrived early 0730 and the staff kindly arranged a room ahead of checkin (15:00) this was warmly welcomed as we had travelled through the night and needed to ge some rest, they also didn't charge for the early check in, im sure this was because we stayed in the same week last year in a club room and gave a glowing review. Loyalty is rewarded in this case. Having just returned home i am ready to make my reservation for nxt year on the same dates same package.
  : The room was cleaned and beds made up etc last room of the afternoon we talked with the supervisor and it was changed to the first room to be clean, so a negative turned into a positive, very good housekeeping.

Very Good
Traveller Type: family with young children
  : location & amenities
  : Biased & quite cold staff..

Wonderful
Traveller Type: review category business travellers
  : Facilities and location was very good. Team also very helpful. During Check in and Check Out Mr.Inder and Oliver help a lot!
  : Nothing

Wonderful
Traveller Type: young couple
  : Obviously one of the original resort hotels in Jumeriah beach, the Sheraton is now dwarfed by residential tower blocks and the 'Address' hotel next door, but retains it's charm ('charm' is relative in Dubai!). The staff from reception to restaurant were all pleasant, helpful and cheerful. The hotel is right on the broad and pleasant beach and within easy walking distance of the new 'Bluewater' development with a wide choice of restaurants. We only ate in one of the hotel restaurants for one meal and had chosen not to have breakfast included in our booking. We went to Bluewater for breakfast the first morning and used the hotel cafe for a coffee-and-croissant breakfast on our second day rather than a full buffet meal.Upon our return to Dubai from a week-long road trip to Oman we stayed at the Sofitel on the Palm, but if I was to return to Dubai I think I'd be happier to stay at the Sheraton JBR which is not quite as 'blingy'. The newer hotels are probably more 'in favour' but the Sheraton should not be overlooked and certainly the welcome was warm - as was the weather.Just a word about the finances - they took a holding deposit (equivalent to £555) upon arrival which is still showing on my Monzo account. I called back to the hotel upon our return from Oman and they assured me it would disappear as I had fully settled my bill upon departure, but as of the date of writing this report (nearly a month later) it's still showing. I will have to chase them again by email; the manager gave me his card and was insistent that if it was not automatically resolved by the bank he would intervene,
  : Apart from the small issue with the holding deposit, we were very happy with our room and short stay at the Sheraton.

Wonderful
Traveller Type: young couple
  : The location is very good, nice hotel-garden, nice chairs on the beach. The staff is very friendly and helpfull.

Disappointing
Traveller Type: young couple

Very Good
Traveller Type: solo traveller