Dream Inn Apartments - Bay Central

Fair
Traveller Type: young couple
  : Spacious.First of all the service wasn’t great. the staff who assisted us upon check in wasn’t welcoming, he was in a hurry to leave and wasn’t forthcoming in telling us about the facilities around the area. cleanliness: I was disappointed to find out that the throw pillow cases were not washed, there are some stain and smell. When asked, the guy who checked us in said that they only change the bed sheets and not the throw pillow cases in the living room. there is a damp smell in the whole apartment and the bedroom stinks like a dead rat. Sent the staff a message and someone from the maintenance came up at 10:30pm, did some cleaning to the ventilation and air freshener. the smell disappeared for awhile until early in the morning. For the 3rd time, I sent a notification to the staff (Michael) and only replied “sorry for the inconvenience).”the bathroom door was also broken, the bathtub was dirty and found some hair- you know when an apartment is well kept, from the moment you enter and in every surface you put your hands on. The smell of not poorly maintained unit, that is! despite all of these, the staffs should have at least offered a room change or a refund so we could at least get ourselves a better place to stay. but none of these happened. upon check out, Michael did not even bother or care to follow up about all the inconvenience caused! As a traveller, this experience with Dream in was a nightmare.
  : First of all the service wasn’t great. the staff who assisted us upon check in wasn’t welcoming, he was in a hurry to leave and wasn’t forthcoming in telling us about the facilities around the area. cleanliness: I was disappointed to find out that the throw pillow cases were not washed, there are some stain and smell. When asked, the guy who checked us in said that they only change the bed sheets and not the throw pillow cases in the living room. there is a damp smell in the whole apartment and the bedroom stinks like a dead rat. Sent the staff a message and someone from the maintenance came up at 10:30pm, did some cleaning to the ventilation and air freshener. the smell disappeared for awhile until early in the morning. For the 3rd time, I sent a notification to the staff (Michael) and only replied “sorry for the inconvenience).”the bathroom door was also broken, the bathtub was dirty and found some hair- you know when an apartment is well kept, from the moment you enter and in every surface you put your hands on. The smell of not poorly maintained unit, that is! despite all of these, the staffs should have at least offered a room change or a refund so we could at least get ourselves a better place to stay. but none of these happened. upon check out, Michael did not even bother or care to follow up about all the inconvenience caused! As a traveller, this experience with Dream in was a nightmare.

Very Good
Traveller Type: review category business travellers
  : great location, central to JBR and the Marina. staff were very friendly.
  : my view! From the pictures on the website it looked like the apartments had views of the marina. my view was the closed pool which was a building site

Pleasant
Traveller Type: group
  : location
  : the smell from the drains, the flies, the fact that it needs a bit of TLC as things are falling apart

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: family with young children

Pleasant
Traveller Type: young couple
  : Great location and use of swimming poolPretty view from our room, thankfully we got one on marina side
  : Bed was too firm (not suitable for people with back problems) No instructions on any appliancesNo instructions on how to get to apartment as location was under a car parkHost was not apologetic for giving us a late check in

Pleasant
Traveller Type: family with young children
  : very good location with excellent views and very helpful staff
  : 3 adults in the apartment and pull out bed left in the middle of the living room floor for one of us and was extremely uncomfortable. washing machine wouldn’t work, button to flush toilet broken so hard to us and toilet leaking in other bathroom.

Disappointing
Traveller Type: young couple
  : Near jbr and marina mall
  : No facility at all. Our flight was rescheduled and arrived at 6am instead of 14hrs ..requested early check-in but was denied due to occupancy....At checkout also our flight was at 22hrs requested late check out but was also denied as they needed to clean for next client!!!Requested that we keep our luggage at the reception but was advised that there was no such facility....had to go to rent luggage keeping at Marine Mall.No hot water and no pressure at allWill definitely not stay there again and would not recommend.

Wonderful
Traveller Type: family with young children
  : the location was absolutely perfect

Pleasant
Traveller Type: family with young children
  : Although paid for 6 people and there were beds for 6, there were only bedding for 4. Hot water only worked in one of the two bathrooms. Hot water pipe in kitchen leaked and had to close inlet tap and therefor also no hot water in kitchen.