Nassima Towers Hotel Apartments

Very Good
Traveller Type: solo traveller

Good
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : My husband and I enjoyed our stay at Nassima Tower Hotel Apartments November 22-30; we’d love to return. It’s in the center of downtown Dubai, perfect for seeing the entire city, with plentiful taxis and a 10 minute stroll to the World Trade Centre Metro. You can get anywhere from here! From Nassima one can easily visit the souks of Deira and authentic local restaurants of Bur Dubai to the east, and as far west as Dubai Marina and Expo. The Apartments have the convenience of a full kitchen, living room and washer/dryer, just what we needed for eight nights in the middle of a three-week trip. For our wedding anniversary we were given a surprise upgrade to a suite where we stayed up late just gazing at our 23rd Floor floor to ceiling window views of the Burj Khalifa and the lights of Sheikh Zayed Road and downtown Dubai. And, an Anniversary party with a special dessert and towel sculptures was staged in our room! The angel behind this was Front Office manager Joy Maite Reyno, who helped us for weeks before the trip by email as well as during our stay. She even booked horseback riding in the desert for us at Al Ali Stables (highly recommended). The staff provided great customer service; anything needed from robes to extra soap, we called Kashis and friends at the Apartments front desk and it was delivered with a smile. The Apartments also come with access to amenities in the sister tower of former Nassima Royal Hotel, now Voco Dubai, with good restaurants, a high-floor pool and full spa and gym. Rowel Padlan and the staff at the Spa Zen were so kind and helpful, even providing band-aids when needed.
  : Only one wall socket by the bed, we needed more. Sockets were surprisingly scarce in all rooms; bring power strips or socket multipliers.

Very Good
Traveller Type: family with young children
  : location and staff
  : guest restroom smells like smoking cigarettes

Pleasant
Traveller Type: group
  : Reception staff especially Syed was really helpful
  : Room service was really slow

Good
Traveller Type: review category business travellers

Good
Traveller Type: group
  : Very good location with ease access to all facilities
  : Initially a bit cumbersome understanding how to get to the breakfast/restaurant area

Fair
Traveller Type: family with young children
  : Location and pool facilities.
  : I was given a very smoky room, everything smelt of smoke, even the pillows, I would wake up every morning smelling of smoke from the beddings. This was raised to different members of staff several times at different occasions but nothing was done.Most days we would like the room as soon as we wake up just to escape the smell of smoke. This is not acceptable to check a guest into a room in this state. The reason I stayed and didn’t leave is because I was organising our wedding which was happening in just a few days, I didn’t have the time to go back and forth with the hotel staff. May stay was very disappointing.

Very Good
Traveller Type: solo traveller
  : Good location, plenty of space and comfy bed.
  : Internet was a bit patchy